BBB Warns San Antonio Travel Company Makes Empty PromisesAlamo Adventure Getaways Fails to Provide Sales Presentation Perks
BBB has issued an F rating to Alamo Adventure Getaways for failure to respond to consumer disputes. The San Antonio-based company sells travel memberships and solicits consumers nationwide to attend local sales presentations. The attendees are told they can expect rewards worth hundreds of dollars, such as gift cards or travel packages, in exchange for their time.
BBB reports that six consumers filed complaints in the past eight months alleging that the promised rewards were not available following the presentation. Consumers report to BBB that the company promised to mail the rewards instead, but consumers allege they have not received these items after several months. Additionally, consumers claim they have not been able to obtain a response from the company regarding an update on the delivery status.
This company was contacted by BBB in October 2010 regarding the pattern of unanswered complaints, but currently has received no response. Click here to view Alamo Adventure Getaways’ current BBB Business Review.
BBB advises taking the following steps when considering a travel company:
· Check with BBB First.
· Watch For High Pressure Sales Tactics.
· Be Skeptical of High Discounts.
· Request Everything in Writing.