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11/17/2011
With the season's busiest shopping days ahead, Better Business Bureau serving Alaska, Oregon and Western Washington gives buyers the top tips for holiday spending.
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11/01/2011
Better Business Bureau is advising parents to do their homework before letting their child write to a Dear Santa webste this holiday season.
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04/05/2011
Protecting your identity is important and with Wi-Fi networks popping up nearly everywhere, many consumers don’t realize the dangers that come with using a Wi-Fi connection that is not their own.
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01/31/2011
As a part of National Consumer Protection Week, BBB recommends five easy steps you can take to become a smart shopper and savvy consumer.
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11/15/2010
Cyber Monday — the Monday after Thanksgiving — has officially replaced Black Friday as the most popular day to shop for the holidays. The Better Business Bureau recommends 10 tips for staying safe when holiday shopping online.
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10/01/2010
The discounts offered on penny auction sites are tempting, but the Better Business Bureau warns bargain hunters that they should stop and do their research before making their first bid.
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12/01/2009
Retailers and manufacturers are changing the way they issue rebates and Better Business Bureau advises that it’s more important than ever to read the fine print when filing for a rebate.
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11/19/2009
BBB is advising holiday shoppers to keep an eye out for five red flags of unscrupulous consumer electronics stores.
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08/01/2006
Voice over Internet Protocol — VoIP — is one way people are making and receiving telephone calls using a broadband Internet connection rather than a regular phone line. VoIP converts your phone call — actually, the voice signal from your phone — into a digital signal that travels through the Internet to the person you are calling. If you are calling a plain old telephone number, the signal is converted back at the other end. If you’re comfortable with new technology, you may want to learn more about VoIP. The Federal Trade Commission (FTC), the nation’s consumer protection agency, suggests that it’s smart to do some research on this technology before signing up for it.
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08/01/2006
A laptop computer defines convenience and mobility. It enables you to work from home, a hotel room, a conference hall, or a coffee shop.
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06/01/2006
You’ve probably learned a long list of important safety and privacy lessons already: Look both ways before crossing the street; buckle up; hide your diary where your nosy brother can’t find it; don’t talk to strangers.
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03/01/2006
Internet auction sites give buyers a “virtual” flea market with new and used merchandise from around the world; they give sellers a global storefront from which to market their goods. But the online auction business can be risky business. The Federal Trade Commission (FTC) wants to help buyers and sellers stay safe on Internet auction websites. Among the thousands of consumer fraud complaints the FTC receives every year, those dealing with online auction fraud consistently rank near the top of the list. The complaints generally deal with late shipments, no shipments, or shipments of products that aren’t the same quality as advertised; bogus online payment or escrow services; and fraudulent dealers who lure bidders from legitimate auction sites with seemingly better deals. Most complaints involve sellers, but in some cases, the buyers are the subject.
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09/01/2005
Protect your personal information. It's valuable.
Know who you're dealing with. Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly. Be sure to set up your operating system and Web browser software properly, and update them regularly.
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03/01/2003
The Internet has taken its place beside the telephone and television as an important part of people’s lives. Consumers use the Internet to shop, bank and invest online. Most consumers use credit or debit cards to pay for online purchases, but other payment methods, like “e-wallets,” are becoming more common.
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12/01/2002
Whether playing, shopping, studying or just surfing, today's kids are taking advantage of all that the web has to offer. But when it comes to their personal information, who's in charge? The Children's Online Privacy Protection Act, enforced by the Federal Trade Commission, requires commercial website operators to get parental consent before collecting any personal information from kids under 13. COPPA allows teachers to act on behalf of a parent during school activities online, but does not require them to do so. That is, the law does not require teachers to make decisions about the collection of their students' personal information. Check to see whether your school district has a policy about disclosing student information.
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